Rem Sales, LLC, the exclusive North American importer of Tsugami Precision Swiss machines, will give a free, one-year, 24/7 technical support service contract to customers who purchase a new Tsugami Swiss machine beginning September 8, 2008, the first day of IMTS. Experienced Rem Sales service technicians will man the toll-free service line after normal business hours and throughout weekend hours.
"We want to provide true technical support and service, not lip service, to our customers on a round-the-clock basis," said Kevin Uhlig, Vice President of Rem Sales. "Customers will receive the same caliber of technical service support during off hours as they would during normal business hours."
Gary Mankus, Rem Sales Service Manager, estimates the value of the service at $1,000.00. "24/7 service will be made available to customers with existing machines on an individualized contract basis," Mankus said. "Those customers may want to begin the 24/7 service plan after the standard Rem Sales one-year warranty service lapses."
Rem Sales will display several Tsugami Swiss Precision machines and answer any questions about the new 24/7 technical support service plan at IMTS.
For more information contact:
Rem Sales, LLC
910 Day Hill Road
Windsor, CT 06095
860-687-3400
Fax: 860-687-3401
Booth #A-8701
Southwest
TX, OK
Glenn Wise
Cutting Edge Technologies Div. Hillary
817-905-9473
AR, LA
Morris South
R.O. Deaderick Company
350 Electronics Blvd.
Huntsville, AL 35824
256-461-8111
NM
Hartwig, Inc.
10617 Trenton Avenue
St. Louis, MO 63132
314-426-5300
Southeast
AL, TN, MS
Morris South
R.O. Deaderick Company
350 Electronics Blvd.
Huntsville, AL 35824
256-461-8111
FL
The Machine Tool Group
4121 Henderson Blvd.
Tampa, FL 33629
813-289-5400
NC, SC, VA, GA
Morris South
Machine Tool Systems
12428 Sam Neely Rd
Charlotte, NC 28273
704-523-6008
Northeast
NY, NJ, W. PA, WV
Morris TriState
Pinebrook, NJ: 973-808-9335
Lancaster, NY: 716-684-7700
Cranberry Township, PA: 724-742-1000
CT, MA, ME, NH, RI, VT
The Robert E. Morris Company
910 Day Hill Road
Windsor, CT 06095
860-687-3300
Fax: 860-687-3401
DE, MD, E. PA
The Lance Company
3599 Marshall Lane
Bensalem, PA 19020
215-245-2400
Midwest
IN, OH, KY
Technical Equipment Sales
9035 Meridan Way
West Chester, OH 45069
West Chester: 513-874-0160
Cleveland: 2160524-1322
Fort Wayne: 260-445-1008
MI (UP), E. WI
Morris Midwest
9300 West Heather
Milwaukee, WI 53224
414-586-0450
N.W. IN, MI
Georgia Media
Rem Sales Direct
833 Golden Ave., Ste. C
Battle Creek, MI 49015
269-965-6012
N. IL
Scott Hauser
Rem Sales Direct
5200 Prairie Stone Pkwy #100
Hoffman Estates, IL 60192
847-649-1424
W. IA, S. IL, KS, MO, NE
Hartwig, Inc.
10617 Trenton Avenue
St. Louis, MO 63132
St. Louis: 314-426-5300
Kansas City: 816-231-1850
Wichita: 316-522-5500
E. IA, MN, ND, SD, W. WI
Concept Machine Tool Sales, Inc.
15625 Medina Rd.
Minneapolis, MN 55447
763-559-1975